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   Web Hosting - 2 months Free : Free Miva Shopping Cart : Website Design and Promotion : Merchant Accounts : Secure SSL E-Commerce : Dedicated Servers  : Server Co-Location : Fast, Reliable, Affordable : 24/7 Free Support : Reseller Packages :  Free Webmaster Resources : Discount Pricing : Linux and Windows!    
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Web Hosting - 2 months Free : Free Miva Shopping Cart : Website Design and Promotion : Merchant Accounts : Secure SSL E-Commerce : Dedicated Servers  : Server Co-Location : Fast, Reliable, Affordable : 24/7 Free Support : Reseller Packages :  Free Webmaster Resources : Discount Pricing : Linux and Windows!

FAQ - Merchant Accounts


What is an Internet-ready merchant account?

    An Internet-ready merchant account allows you to accept credit cards as a form of payment through your online store. It's a specialized merchant account that handles Internet transactions in real-time without any human intervention.

Why do I need an Internet-ready merchant account?

    In order for you to operate a fully successful E-Commerce site, you will need to accept credit cards. Credit cards offer the consumer an easy to use, real-time method of payment, which other payments (check, money order) cannot offer. Just ask yourself this question, "Am I more likely buy from an online store that offers credit cards as a payment option compared to ones that don't?" It doesn't matter how big or small your business is. You need to accept credit cards to succeed online. Our Miva Merchant Shopping Cart system is easy to integrate with your merchant account.

Will this Merchant Account work with the MIVA Shopping cart?

    Yes, this Internet-ready merchant account makes it easy for merchants to set up online catalogs with full MIVA shopping cart and ordering capabilities. MIVA can be fully integrated with the LinkPoint Secure Payment Gateway and help merchants track items, calculate charges, deliver orders and more.

What kind of businesses do you accept?

    We accept retail store, professional organizations, trade shows, mail order and telephone order businesses, Internet based businesses and home based businesses. Sorry, we don't accept adult related businesses.

Do you accept international merchants?

    Yes, we do accept international merchants! The rates and fees are slightly different from our U.S. program but still very competitive. Just fill out the free online merchant account application to get started.

What if I have less than perfect credit?

    Our approval rate is nearly 100%, so even if you have bad credit you are likely to get approved.

What credit cards will I be able to accept?

    You can apply to accept MasterCard, Visa, American Express and Discover.

Can I accept electronic checks?

    TeleCheck is a check acceptance service that allows you to take electronic checks. TeleCheck provides merchants with the largest, most sophisticated check acceptance system available today and stands behind the payment of any check it approves, which reduces risks to merchants and protects their businesses.

Can I verify charges by toll-free phone call?

    TeleCharge service offers your business a new degree of protection by allowing merchants to process credit card purchases from any touch-tone telephone. TeleCharge agents simply fill out a sales receipt, process a charge against the customer's bankcard through the toll-free telephone authorization line and send the sales slip in for verification.

Do I need a business license?

    You need to have documentation showing you have registered your name such as a business license, trade name registration, etc.

What is the discount rate?

    Every bank charges a discount rate. The discount rate is the percentage of each transaction that the processing company charges to handle the transaction for you, Our discount rates are exceptionally low, starting at just 2.35% for Internet businesses.

What is the Address Verification System?

    If you sell mail order/telephone order, or through the Internet, you don't want to send a product to a false address and have a risk of receiving a chargeback. The Address Verification System (AVS) lets you enter the customer's home address and compares it to the address on file with their credit card company. If someone uses a stolen card, and wants products shipped to a false address, AVS will detect this for you.

Will I receive a statement?

    Yes. A statement is mailed out every month with the information on all deposits into your account, your total sales volume, and the charges for the month.

What about fraud and loss prevention?

    State-of-the-art online payment gateways, such as the LinkPoint Secure Payment Gateway, enable merchants to process transactions securely over the Internet. Secure online payment gateways and sophisticated encryption technology make credit card fraud increasingly difficult. These security measures, including Address Verification Service (AVS), can be customized for any size business.

How will I get my money?

    Your money will be deposited directly into your current business checking account. All funds are available within 48 hours.

How long does the approval process take?

    Once all necessary paperwork is received, most accounts are approved in 72 hours.

Is there a service phone number that I can call if I need help?

    Yes! You will have live, toll-free merchant assistance available to you 24 hours per day, 7 days a week, 365 days per year. The dedicated Customer Service staff helps merchants reconcile their deposits, understand their account statements, and answer questions about rates, fees, chargebacks and retrievals.

How do I apply for a Merchant Account online?

    Just fill out the free, no obligation, online merchant account application. We will contact you within 2 days in most cases (not including weekends and holidays) and let you know what program you have qualified for, and answer any questions you might have. If you would like to go ahead with your application, we'll send you a simple hard-copy application package. When you receive it, you will sign where indicated, and return it along with the requested documents. It's that easy. So why wait? APPLY ONLINE NOW!







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